Disabled & Walking Issues
TOURS FOR HANDICAPPED OR PEOPLE WITH WALKING ISSUES
Some of our guides have more experience with a certain disability than others, due to their own personal circumstances. This is why we ask you to let us know in advance if you or someone in your party has some disability or walking issue, so we can choose the right guide for you.
Please be as specific as you can about your needs and capacities, so we can figure out what’s doable or not and how long is needed. The more we know about you and your needs before the tour, the more tailored and personal it’ll be.
VISUALLY IMPAIRED
Yes, we do know that there are 3D models with braille inscriptions on them at some sites, but to deliver an excellent service we’d rather have time to plan a few more things such as textures and sounds that add up to your experience.
HEARING PROBLEMS
If you can lip read, or if just speaking louder and clearly is enough for you, that shouldn’t be a problem. But do please let us know in advance, so we can assign you a guide that can easily adjust to your needs.
RELEVANT MENTAL ISSUES, DOWN SYNDROME, AUTISM…
However, we appreciate if you can let us know in advance, so we can choose the right guide for you.
OUR RECOMMENDATIONS FOR PEOPLE ON WHEELCHAIRS OR WITH WALKING ISSUES
WHEELCHAIRS
Barcelona is a quite wheelchair friendly city: adapted sidewalks, and even elevators in most subway stations. And while most tourist sites are adapted, some Gaudi sites include stairs that won’t allow you to reach certain areas (mostly rooftops) unless you can walk a flight of steps. In other cases, using a wheelchair requires a longer detour, and then more time is needed to cover what would be otherwise cover in 4 hours. In our chauffeured tours we use Mercedes Minivan with large trunks, so keeping your wheelchair there shouldn’t be an issue unless you are carrying luggage, in which case a bigger vehicle might be needed – please check with us first.
WALKING ISSUES
Same applies for people with walking issues: our itineraries and timings are designed for people without issues. Please be specific about how long can you walk, how often do you need to seat, or if you can do short flights of stairs (around 15-20 steps each). This way we’ll be able to assess what’s doable and how long do you really need to cover your requested itinerary.
In some cases, it can be a better idea to rent a scooter than to walk. For some other itineraries, using a driver will be the way to go.
Lydia had the empathy to watch over.my mother who is elderly and was on a wheelchair whenever she couldn’t do steps.
ADJUSTING YOUR TOUR TO A SLOW PACE
Note that you are booking a tour guide service for a certain number of hours, not an itinerary to be completed no matter what: if you or someone in the party slows down the pace of the group upto the point that there is no time to see everything in the plan, the service still has to finish at the agreed tour ending time and you will not be entitled to any sort of compensation. Please consider booking extra time if you feel your pace is slower than the average healthy visitor.
Click to read our terms and conditions for wheelchair users.
In the "IS THIS TOUR RIGHT FOR YOU?" section of each tour description you'll find comments, tips and alternatives that apply to that specific itinerary. Make sure to check them out before booking to find out if there is any limitation for wheelchair or people with walking issues.Lydia is amazing and has the energy to teach you, guide you, and keep your time on point. Best of all, she had the empathy to watch over.my mother who is elderly and was on a wheelchair whenever she couldn’t do steps.
OTHER TRAVELERS LIKE YOU SAY:
