Our office is open Mon-Thu from 9AM to 5PM, Fridays 9 to 4PM (except local holidays).
Outside such schedule our email is not supervised, our company phone is not answered and our voicemail is not checked.. Our boss Marta still gets your Whatsapp messages, but will only answer or act when she considers it’s an emergency.
What’s the best way to contact you?
Please note that we DO NOT provide 24/7 customer service.
We strive to answer our email within 24 hours (except weekends and local holidays): it is the fastest way to reach us.
Our company phone can only be answered by Marta, the owner of ForeverBarcelona during business hours as long as she’s not out giving a tour or fulfilling other duties outside of the office. Our voicemail is only checked once a week and we do not commit to call back if we are too busy: We give priority to email communications, so we strongly recommend to email us anyway after leaving a voicemail.