What are your business hours?

Our office is open Mon-Fri from 9AM to 5PM (except local holidays).

Outside such schedule our email is not suppervised, our company phone is not answered and our voicemail is not checked..



What's the best way to contact you?

Please note that we DO NOT provide 24/7 customer service.

We strive to answer our email within 24 hours (except weekends and local holidays): it is the fastest way to reach us.

Our company phone can only be answered by Marta, the owner of ForeverBarcelona during business hours as long as she’s not out giving a tour or fullfilling other duties outside of the office. Our voicemail is only checked once a week and we do not commit to call back if we are too busy: We give priority to email communications, so we strongly recommend to email us anyway after leaving a voicemail.