Credit vouchers are valid for 12 or 36 months depending on the Flex Option you chose, and can be gifted to another person of your choice if you decide not to travel.
If you chose to gift your credit voucher, we will need to be notified in writing/email and informed of the recipient’s name, email address and telephone number.
The recipient of your credit voucher must use the voucher within the original validity period.
Tour prices are not fixed or guaranteed until you have re-booked using your credit voucher. The published tour price at the time of re-booking will be the price that applies.
To re-book a tour using a voucher, simply contact our Reservations Team by email or via our contact form.
Any other issue not covered in this section will be treated according our general Terms & Conditions for gift certificates.