Consultancy sessions can’t be booked less than 48h beforehand.
Foreverbarcelona reserves the right to change the date/time of the meeting within 48 hours after the booking has been completed. In such case, the client would be contacted to agree on a different date/time that fits both parties.
In such case, full refund will be given if the client and Foreverbarcelona couldn’t agree on a date/time that was convenient for both parties. The client needs to contact us suggesting posible meeting times, so we can study the case and suggest a time for the call.
The client is responsible for providing a valid Skype username/email to Foreverbarcelona upon booking.
The price of the Consultancy Session entitles the customer to enjoy a Skype consultancy with Marta Laurent.
The Skype session will consist of audio and text, unless the video supplement has been paid. If technical issues prevented us from using our webcam when the video supplement had been purchased, the video supplement will be refunded.
If the client doesn’t accept our Skype request to add to our contacts and/or doesn’t show up at the appointed time, no refund will be given.
If the client is late for the appointment, the session will still end at the appointed ending time.
If the call lasted less time than booked because the client ended it earlier for whatever reason (i.e. not having more questions, etc.), no refund will be given for the time that hasn’t been used, and no second call will be scheduled to use up that not-used time.
Foreverbarcelona will provide a PDF with a summary of the questions discussed during the call, within 3 days after the call date.
By participating in this consulting session, you acknowledge that although I am a licensed professional, I am unable to conduct the extensive analysis that I would in an in-person setting. Therefore, the advice I provide in the consulting session is not substitute for working with a travel agent or booking a guided tour.